Refund + Exchanges

Refund & Exchange Policy

At ASPY Hair Extensions, we strive to provide the highest quality products and service to our customers. Please review our policy carefully before completing your purchase.

No Refunds or Exchanges

• We have a no refund or exchange policy once payment has been made for your order.
• Hair extensions are a hygienic product and, for health and safety reasons, cannot be returned or exchanged under any circumstances. By placing or purchasing your order, you acknowledge and accept these terms.
• This policy applies whether your order has already shipped, if you have not yet opened the package, or if the hair has not been used.

Lost or Stolen Packages

• ASPY Hair Extensions is not responsible for any lost or stolen packages once they have been shipped and handed over to the carrier (e.g., Canada Post or other shipping services).
• No refunds or replacements will be issued for lost, stolen, or undelivered packages due to shipping errors or delays.

Appointments & Additional Costs

• We are a hair extension retailer and not responsible for any costs or fees associated with appointments, including rescheduling.
• Any additional costs for hair installations or services outside of our product offerings are not the responsibility of ASPY Hair Extensions.

Support for Our Small Business

• We are a rapidly growing small business, and we greatly appreciate your support. We are committed to providing the best products, and your understanding of our policies helps us continue to grow and serve you.

Thank you for choosing ASPY Hair Extensions! If you have any questions about our policy or need further assistance, please feel free to reach out to us.